Senior Communications Specialist and Press Officer to Sales Market SE/FI - H&M

H&M | 111 22 Stockholm

Description : Senior Communications Specialist and Press Officer to Sales Market SE/FI. Company : H&M. Location : 111 22 Stockholm

Company Description


Do you want to join H&M on a journey, changing the way we define and create a seamless customer experience? If you feel that you have a genuine passion for growing businesses and see yourself in a role contributing to added customer value, a strong brand and digital growth, join us and take part in changing the way we work with omni!

H&M is accelerating its transformation work further to exceed customers’ expectations. We’re building on our passion for the customer, upgrading the overall customer experience and taking it to the next level. We want to offer our customers a seamless omni experience on their own terms – where, when and how they want. This means that we will speed up integrating our channels further and developing our organisation, with the aim to create omni customer experiences like no other

As part of this omni transformation journey, we are recruiting the role of a Senior Communications Specialist and Press Officer within our Customer Activation & Marketing department.

Job Description

On this journey we're all working together to create the best omni customer offer for our customers and as a senior Communications Specialist & Press Officer you will be a key player in making this happen. Together with the rest of the Customer Activation & Marketing team in the North European Region, you will work towards aligned and cross-functional goals, driving omni sales performance and customer centricity in all parts of your work.

Key responsibilities include:

  • Build trust and develop H&M’s general media picture on the Swedish market, and proactively pitch news from H&M in selected focus areas.
  • Own and drive complex communication projects with multiple stakeholders both internally and externally.
  • Collaborate with the Nordic Communications Specialist & Press Officer team to ensure PR and communications goals are being reached.
  • Follow up and report on KPIs and objectives connected to PR and communications projects.
  • Responsible for owning internal communications tools such as newsletters, video creation, and managing the flow of communication across the business on a local level. Includes ownership of strategy for engaging colleagues through interesting and inspiring content through relevant channels.
  • Responsible for sharing business information with all internal stakeholders from the country, regional and global teams. Includes ensuring internal communication is in correct tone of voice through all channels.

Qualifications

Being part of our omni journey means there is not one clear path. We ask you to be open to change and take part in creating an organization for the future. This is an opportunity for openminded team players that by being curious, innovative, and forward-thinking want to change our business and the whole industry. We ask you to be yourself, drive results, work towards goals and go for it with everything you’ve got. Besides your personality, we see that:

  • You have strong project management skills and are used to working with multiple stakeholders in a fast paced environment.
  • You have a strong commercial focus and are insight and data driven.
  • You have a formal education within Communications and/or Marketing, and at least 7 5 years’ experience from similar positions within PR/Communications.
  • You have experience in Media Relations, Corporate PR, Internal and Crisis Communication.
  • It is meriting if you can demonstrate competence within digital/tech and omni ways of working.
  • You have excellent communication skills, including fluent written and spoken Swedish and English.

Additional information

Sounds interesting? The position is a 10-12 months temporary full-time role based in our Support Office in Stockholm, Sweden. If you feel that your experience, skills, and ambitions are a match, please place your CV and cover letter in English. Interviews will be held continuously so please send in your application as soon as possible but no later than the 13th of September 2023.

Note that due to GDPR we only handle applications via our career site.

H&M is committed to creating a Diverse & Inclusive environment and we are actively looking for qualified candidates irrespective of race, gender, gender identity, sexual orientation, ethnicity, religion, national origin, disability, or age.